Taking the Temperature
From a growing focus on renewables to the rise of digital tools designed to boost efficiency, the plumbing and heating industry is changing fast – and so too are the needs of those working within it.
City Plumbing, part of the Highbourne Group, has launched its first Taking the Temperature report – a comprehensive look at the realities of life as a plumber and heating installer today.
Based on bespoke research with 500 UK professionals, this report reveals an industry that is resilient, optimistic, and ready for growth. But it also highlights where action is needed – from addressing the skills gap and encouraging upskilling in renewables, to helping businesses embrace digital tools and future-proof their operations.
Introducing Taking the Temperature
The Taking the Temperature report is essential reading for anyone working in or supplying to the plumbing and heating industry.
It includes:
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A positive outlook: 84% of installers say they have enough work to meet their needs and ambitions, but some are still tempted to work overseas for better pay and work-life balance.
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Opportunities in renewables: Discover how many professionals have trained, or plan to train, in low-carbon technologies, and where the gaps remain.
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The skills challenge: Insight into attitudes towards apprenticeships and how to attract more talent into the trade.
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The admin burden: With installers spending up to 30 hours a week on non-billable tasks, the report explores how digital tools can free up time.
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Customer trends: From full bathroom renovations to repairs, see what homeowners are asking for and where demand is growing.
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Wellbeing insights: The reality of time off, mental health, and why rewards programmes are key to supporting work-life balance.
City Plumbing is committed to supporting the industry through innovative products, services and solutions, training partnerships, digital tools, and rewards programmes that help professionals succeed today and prepare for tomorrow.
Gain valuable insights into the state of the industry and discover practical ways to grow and adapt with its new Taking the Temperature report that you can download below.
Download our new Taking the Temperature Report
Uncover the current state of the plumbing and heating industry and the challenges and opportunities it presents. We surveyed 500 UK plumbers and heating installers to reveal the realities of working in the industry today and how businesses like City Plumbing are supporting professionals.
